Stopping Duplication Among Charities

Unemployment, disability and people on fixed incomes are some of the reasons people come to organizations this holiday season looking for help. One organization serves as a clearing house so people don't take advantage of the system.

Many shelves are empty. This as the Salvation Army prepares for its annual Toy Drive helping more than 9 thousand children have Christmas. It gets harder each year to make it happen.

Major April Taylor with the Salvation Army says, "We need to be good stewards with the donors."

Major April Taylor noting the Salvation Army serves as a clearing house, so that assistance isn't duplicated.

"Donors are trusting us to make sure that the families get it and the families need it get it and they're not getting it three times. They're getting it one time," says Taylor.

At Catholic Charities, clients are entered into a database.

"Well I was a little short of food," says Kenneth Shelby who came to Catholic Charities for assistance.

Shelby always has hope and faith.

"I believe that if somebody else needs it worse than I do, I stay out of the way until I do need it."

In other words, he knows that on these shelves or somewhere, his needs will be met.

"Onions, meat, eggs, crackers, canned goods, that's just about what I need," says Shelby

Catholic Charities handed out food baskets last Saturday, and those same clients will get food at Christmas.

"As a person of faith that we are called to serve others no matter what no matter who the president is, no matter what economic situation we have in our country," says Deacon David Hamel with Catholic Charities.

Two approaches and two organizations committed to helping others.

One with a clearing house, one without.

One of the hardest things an organization has to do is turn people away who really need help. That's why the Salvation Army works hard so that this green does the most good.