Top Consumer Complaints

No one likes a complainer or whiner.{} But sometimes we not only have the right to whine, we should. {}You know what I'm talking about. {}Those harassing calls from debt collectors, {}car repair nightmares, fly-by-night roof contractors that do shoddy work and then vanish with the money.

These are just a few of consumers' biggest complaints of 2009, according to a{}new survey. {}Here's the top 10 list:

  1. Auto: (also #1 in 2008) Misrepresentations in advertising or sales of new and used cars; lemons; faulty repairs;{}leasing and towing disputes
  2. Credit/Debt: (3) Billing and fee disputes; mortgage-related fraud; credit repair; debt relief services;predatory lending; illegal or abusive debt collection tactics
  3. Home Improvement/Construction: (2) Shoddy work; failure to start or complete the job
  4. Utilities: (4) Service problems or billing disputes with phone, cable, satellite, Internet, electric and gas{}services
  5. Retail Sales: (5) False advertising and other deceptive practices; defective merchandise; problems{}with rebates, coupons, gift cards and gift certificates; failure to deliver
  6. Services: (6) Misrepresentations; shoddy work; failure to have required licenses; failure to perform
  7. Internet Sales:{}(9) Misrepresentations or other deceptive practice; failure to deliver online purchases
  8. Household Goods: (7) misrepresentations; failure to deliver; faulty repairs in connection with{}furniture or appliances
  9. (tie) Landlord/Tenant: (8) Unhealthy or unsafe conditions; failure to make repairs or provide{}promised amenities; deposit and rent disputes; illegal eviction tactics; {}Home Solicitations:{}(9){}Misrepresentations or failure to deliver in door-to-door, telemarketing or mail solicitations; do-not-call violations
  10. Health Products/Services: (10) misleading claims; unlicensed practitioners; failure to deliver
Sometimes it's healthy to complain and fight back, especially against deceptive practices, shoddy work and scams. {}Check out the{}"Ten Ways To Protect Yourself From Scams and Rip-offs" .{} And be sure to enjoy some cheese with that whine.